Returns & Exchanges
HyperX is committed to your satisfaction, offering a 30-day return window for products purchased directly from our online store. If you are not completely satisfied with your high-performance gear, we provide a streamlined process for refunds and replacements.
Initiate Request
Visit our online returns portal and enter your order number and email address to start the return or exchange process.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your gear returns to us safely.
Package Your Gear
Place the product in its original packaging including all cables, manuals, and accessories to avoid any restocking fees.
Receive Refund
After our warehouse inspects the returned item, your refund will be processed back to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing